Quickly respond to customers seeking help within a large retail space with the Zello Kiosk. A customer with a question can push a single button on the touchscreen kiosk and Zello alerts employees you’ve assigned to respond so they can reply immediately from wherever they are.
Inviting call button
Placed strategically throughout the building, the visibly large call button on the tablet invites a customer to request help.
Respond from anywhere
Employees connected to the Zello Kiosk channel can easily respond from anywhere, reducing floor personnel and time needed to assist the customer in need.
Scale more efficiently
Zello Kiosk allows you to scale and optimize your operations while improving the quality of service to your customers.
Delight your customers
Deliver a superior level of service to external customers or guests, and even internal customers, such as employees, contractors, and vendors.
Maximize minimal footsteps
Keep your customers happy with prompt service – even in a large space
Leave no customers unattended
Make sure no customer goes unanswered with repeating notifications
Remove purchase barriers
Create a frictionless buying journey for your customers when they’re at your store
Turn insights into actions
Get access to analytics, such as number of requests, response and resolution times, most frequent questions, and most responsive team members, to refine your process.
Level up your operations
Got a large floor space but not enough employees to cover it? No problem. Zello Kiosk can help.